MADISON, Wis. (WMTV) – Madison’s Ho-Chunk On line casino apologized to patrons after a system failure affected its ticket printing interface over the weekend.
The difficulty began Saturday night time, with the on line casino explaining round 8:10 p.m. in a Fb submit it was coping with “technical difficulties.” This prompted the enterprise to shut down whereas employees tried to get issues again to regular. The on line casino reopened simply earlier than midnight on Saturday.
Ho-Chunk Gaming detailed the system failure in a submit Sunday morning, saying the problem induced its machines to not validate or print tickets. The difficulty pressured slot attendants to go to every machine and do pay-outs manually, which the enterprise described as a serious inconvenience to visitors.
“We deeply apologize for the inconvenience and hardships the techniques failure induced,” Ho Chunk Gaming stated.
The on line casino additionally thanked clients for his or her endurance.
The corporate didn’t report what induced the system failure. WMTV 15 Information has reached out to the on line casino for extra data.
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